The most critical decision you’ll make when roof repair or replacement is choosing the right contractor. Finding a competent and trustworthy roofer one is not always simple, but it sure gets easier with a bit of research and plenty of common sense.
There’s a number of benefits to reap from choosing a local roofer. For one, locals know the natural elements (for example, the weather) that are causing or have caused issues with your roof. You can contact them more easily when you’re having an emergency, and there’s a bigger chance that they will honor their warranties.
Experience in the Industry
There’s wisdom in choosing a roofing company that has been in the industry for a long time. It’s easy to understand that true skill takes years to master. If a contractor has been there for more than five years, they must be good or they would have closed shop long ago, considering how competitive the industry is.
Client References, Online Reviews and the BBB
Obtaining references from a roofing company shouldn’t be difficult – just ask them. If they give you the runaround, that’s fishy. When speaking to references, ask all the relevant questions you may have in mind. For example, were they pleased with the results? How accessible was the roofer? Would they hire the same professional or company for a future project? Spend time reading online reviews (avoid marketing websites and stick to third-party sites for neutrality) and check the Better Business Bureau for any customer issues.
Storm Chasers Out!
Storm chasers are neighborhood “roofers” who will show up at your door after a storm or any severe weather and enticing you with cheap rates. These people have no genuine care for your roof and are only after your money after doing substandard work, so do not even entertain them.
Be sure to get a number of proposals from different companies so you can compare them. All vital information should be explicitly stated in each of these proposals – total scope and cost, payment terms, start and completion dates, roofing materials and individual costs, warranties, and, just in case some contract terms end are not being followed, a termination clause.
Licensing and Insurance
Working with unqualified personnel is accompanied by a number of risks. You may think hiring an unlicensed and uninsured roofer saves you money, but wait till you have to shoulder hospital or repair/replacement costs when there are accidental injuries or damages on site. The risk is simply too big.
Lastly, hire a contractor that will be around whenever you need them, whether it’s within or outside business hours. Roofing emergencies can occur, and you need a guarantee that help will be prompt each time.